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    18 April • medium •
    Empathy and Innovation Summit: The Business of Customer Experience, by Ritesh Dogra, Engagement Manager.

    Ritesh summarizes his key insights from the Empathy and Innovation Summit, hosted by the Cleveland Clinic in 2011.   Download the article

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    18 April • medium •
    Target Everything, Get Nothing

    In this Article Mr Ratan Jalan dissucsses on how focused factories are delivering the future of healthcare.   Download the article

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